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Support

Have questions? Need answers? We would like to help. Many firms elect not to pay the annual fees for support services from software vendors. For a $50.00 flat fee per support request, we will work on answering your question. Don't go without help. Instead, contact us.

If we can't answer, there is no fee
Our policy is simple: If we cannot answer your question, there is no fee. We will verify each answer with you prior to billing for our services.

Short-term project assistance
Stuck and need a little help? Maybe you need a little more than a single question answered. Perhaps you are not sure if your InRoads data is ready for the next step. We assist our clients by providing short-term project assistance. Short-term can range from an hour or two to several weeks in length. If you're stuck on a project, contact us. We would be happy to assist you with specific tasks to get you moving forward again. We'll contact you with a custom quote based on your needs.

Submit a question

Fee - $50.00 for each successfully answered question

  • If you have multiple questions, please number each individually.

  • If necessary, attach a copy of any related CADD files to us via a separate e-mail.
    NOTE: Using PKZIP (a shareware file compression program) will aid you in sending us files.

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8517 Excelsior Drive, Suite 102, Madison, WI 53717 - Phone # (608) 836-3903 - Fax # (608) 662-9043
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